Freshdesk is an online cloud-based customer service software that provides helpdesk support alongside smart automations to get things done faster and increase quality customer relation. Lets get started with Freshdesk Login and Freshdesk single sign on today

It offers an Intuitive, feature-rich, affordable customer support software. Freshdesk has Over 150,000 customers and businesses of all sizes who trust and rates Freshdesk extremely high. One among such customer includes: Hp technologies, Harvard University, American Express, DHL etc.

The purpose of this article is to teach you about Freshdesk Login. We shall also be teaching you how to configure Single Sign On within Freshdesk and well as how to recover your Login password should you loose them.

So if this looks like what you are looking for, then lets us begin.

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What Can I Do With Freshdesk

Furthermore, with the Freshdesk Customer Service Software, you can do the following:

  • You can streamline and pull all your customer conversations in one single folder. This helps your Customer support to make reviews and increase their effectiveness.
  • The software helps you Keep track of conversations so you never lose track of them. It comes with a tool that helps you Prioritize, categorize and assign tickets to customers.
  • It helps several agents to work together as teams to quickly and efficiently solve customer problems.
  • You can  emails sent by customers into trackable tickets in your helpdesk that you can manage and resolve.
  • The software allows to Set up a fully functional call center and record and track calls by converting them into tickets.
  • Freshdesk provides live chart support that helps to engage, support, and retain customers.
  • Lastly, The software gives your company a powerful online presence by integrating your company’s social media handles Facebook page and Twitter within the helpdesk. and much more…

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How to Sign Into your Freshdesk Customer Support Software

If you are searching for how to Log into your Freshdesk Account, kindly follow the guides below to get started:

  • Connect to the Login page of Freshdesk @ https://freshdesk.com/login.
  • Login to your Freshdesk account through the Login option at the top-right on your Freshdesk homepage.
  • In the first Login page, enter yourcompanyname.freshdesk.com and click on the Proceed button.
  • This will take you to the login page where you can use your login details to access your account.
  • Kindly enter your email address and password in the blank spaces provided.
  • Finally, Click the Login Button to access the helpdesk.

See the image below for guides and reference:

Freshdesk sign in

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How to Reset or Recover your Login password?

If the username name and password you provided are correct, then you should be automatically logged in. However, if you are having difficulties login into your Account, then we recommend you reset your password. To do this, kindly follow the guides below to reset and recover your password.

  • Visit the Login page of Freshdesk @ https://freshdesk.com/login.
  • Enter your correct URL in the address bar, then  select Login button.
  • Then choose the option that says Are you an Agent? Login here
  • This will redirect you to the Freshworks page.
  • Select Forgot password option, enter your email address and a password reset link will be sent to your email.
  • Reset the password using the link and you can log in to the account.

But, if you still need help, you can reach out to support@freshdesk.com for further help and clarifications.

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How to Configure Single Sign On within Freshdesk?

Fresh Desk has a Single Sign-On feature that helps  users to automatically access all of their various account they have with Freshworks in on single sign in. For instance, if you have a website or dashboard where your users login and would like to use the same to access Freshdesks, you could make use of Single Sign-On.

If this is what you want, then follow the guides in the article to complete this action immediately.

  • You could configure Single Sign-On within Freshdesk from under Admin–>Security and turning on “Single Sign-On”.
  • Then choose between Simple or SAML SSO to proceed with the configuration.

Finally thank you so much for reading this article on Freshdesk Sign in – Login Review. Hope it was helpful?

However, if you still have some question that you wish to resolve, then contact us through the comment box below:

 

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